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FAQs

Tours

 

What time do wine tasting tours start?

The start time varies depending on the wine tasting tour you have booked.  Most of our coaches will arrive at the determined pick up location at least 20 minutes before the scheduled departure time.  Our coaches leave promptly and on time to avoid delays.

Where do English Wine Tasting Tours depart from?
Our standard collection point is The English Ground, near London Bridge however for bespoke tours and private group bookings we can be very flexible and meet you at a collection point of your choice, in a town or city that suits you.  Click here to see map with directions.

How long does the wine tour last?

This varies on the wine tasting tour you have booked.  Please refer to our tours page or the tour details you have booked.  As a general rule, figure to be out on a tour for the whole day.

What if I’m late and miss my coach departure?

Your booking confirmation will advise you on where and what time your coach departs.  In order to get to reach the vineyards for our tours we must depart promptly at the given time and are unable to wait for any late arrivals.  We do however advise you to call if (your tour guides contact number will be emailed to you) you are running late and we will try our utmost to get you on the bus, however this can not be guaranteed.  We are not able to offer a refund if you miss your departure time.

Do you offer overnight stays with your wine tasting tours?

No we do not offer overnight accommodation as part of our tours.  At this time we only offer day trips and are considered an event organiser.  You are more than welcome to end your tour at the last vineyard and arrange an overnight stay if you wish.  We would be happy to suggest some options to consider.

 

Private Group Bookings

How many people are considered in a group booking?

We can arrange tours for any size group, however the price will vary depending on the number of people.  We have 7 seat, 15 and 22 seat vehicles available.  A simple guide to pricing is the more seats with a bum on them, the more cost effective the price per person works out to be.

 

Can group bookings be customised for additional tours or tastings?

Yes, this is possible but we will have to quote your tour separately.  We suggest not trying to do more than 2 vineyards in a day, while it is possible to do 3 vineyards it will cut short your group’s experience.  We find that rushing from vineyard to vineyard is often unenjoyable for guests.  Let us know what other sort of experiences you may be interested in and we can organise accordingly.  We can also organise cider tours, real ale tours, or local food producers visits (cheese, meats, etc).  Please call for pricing (01424 777111).

 

 

Bookings and Cancellations

What confirmation will I receive for proof of my booking?

You will receive a confirmation from our website and a receipt from Paypal.  You will need to bring  your booking confirmation to board the coach.

Can I receive a refund if I cancel my booking?

We do not offer refunds for cancellations but you can reassign your booking to a friend.

 

If you can’t find the answer to your question here please get in touch via email: bookings@englishwinetastingtours.co.uk or call 01424 777111 we’ll be happy to help.